Frequently Asked Questions

Cash payment indue in full before any set up can began. No Exceptions.

1 Does Monkey Business have Rental insurance?
YES, Monkey Business is fully insured with a liability insurance policy. A copy of our insurance binder is available upon request at time of rental.

2 How much room do I need?
A 20' by 20' area should be plenty of room for our 15 x 15 moonwalks.  The area should be level, free of rocks and sticks etc. and any in ground sprinkler systems should be shut off and not protruding.

3 Who sets up the bounce?
We set up the bounce and take it down when we come to pick it up. If there are any large hills we may ask you for a bit of help to go up the hill with our hand truck. We ask that if you are done with the unit and wish to shut down the blower that you leave the unit plugged in. We must inflate the unit before it is removed so that we can inspect and do a preliminary cleaning of the bounce.

4 How does the bounce unit stay inflated?
We setup the unit and inflate the bouncer with a fully enclosed blower motor unit that must stay on the entire time the bounce unit is being used. The design of the blower is such that no moving parts are exposed. This is a very important safety feature that you should take into account whenever considering a rental. The blower unit must be located within 100 feet of an electrical outlet.

5 Can I cancel my rental?
Yes you can cancel your rental. But please try to give at least a 48 hour notice of your cancellation.

6 Payment
Full payment must be either mailed in before the event, or at the time of the delivery.

7 What is the policy in case of rain or high wind?
If the local weather is calling for rain or winds of 25 mph or more on your reserved day and both you and Monkey Business agree before delivery that it may be unsafe to use then we will cancel the rental. NO REFUNDS WILL BE GIVEN AFTER THE BOUNCE IS SET UP. If the bounce unit gets wet everyone should exit the bounce and the blower unit unplugged. THE BOUNCE MUST NOT BE USED WHEN WET or WHEN WINDS ARE 25 MPH OR MORE. The bounce unit becomes very slippery and dangerous, Once the rain stops you can dry the unit with your towels. Once dry the bounce should be once again safe to use.

8 Can a Bounce be set up indoors?
Yes, our units can be set up inside or outside. You will need to have enough ceiling height to accommodate the unit at least 16 feet. The units must not be near any hot lights, vents or any other fire hazard. Many commercial halls etc. will do just fine.

9 Can a Bounce be set up on pavement?
Yes, as long as the area is level and free of obstructions. Please let us know ahead so that we can bring along our sand bag anchoring system.

10 Can I set up the bounce near my pool?
No. The bounce unit must be set up a safe distance away from a pool or water front. We will evaluate the site to make sure it is safe.

11 Why can't I pick up the bouncer and set it up myself to cut costs?
Safety is our number one concern. Some companies will allow the home owner to pick up & set up the unit, we do not feel that it is a good idea. Our set up personnel will evaluate the set up area, use the correct size & type of power cords and make the all important connections between the blower & bouncer. They will use the proper straps and spikes to secure the bouncer to the ground. Our price to you will include delivery, setup and tear down.

12 How safe are your bounce houses.
Our bounce houses are constructed with quality and safety in mind. All of our units have the ramp-step for safe and easy entry/exit and are constructed from durable vinyl and mesh netting which allows for easy viewing and minimizes the chances of getting entangled. Each of our units is equipped with a non-removable list of rules. We also supply recommended guidelines for safe use and recommended number of children that should be allowed to use the unit at one time

13 What is the Length of Time for the Rental of Each Piece of Equipment?
Pricing is based on an 6 hour day, not to exceed 7pm.